GENERAL QUESTIONS

Why should I use this service?
For several reasons: A) Once your profile is created, your delivery information is saved with us. That means, you no longer need to repeat information each time you order. B) You no longer need to keep paper menus at home. C) A large variety of restaurants are available to you at your fingertips, allowing a greater choice of meals. D) Eliminates waiting on the phone to place order. E) Eliminates the chances of your order being misheard via telephone

How do I begin?
You have the option of selecting the specific name of a restaurant or typing in your address (or zip code) and we will show you what is currently open in your delivery range.

Once you select the restaurant and the items on the menu, you can begin placing your payment. If you have an existing account, your delivery information will be pre-populated. However, for security purposes, you will need to provide your credit card information again (if paying by credit card). If you are a first time user, you will have the option to create an account. You will then be asked to submit your choice of whether you wish to pay by cash or credit card. After making your payment choice, you are ready to check out. You will receive confirmation e-mail shortly.
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PAYMENT AND PRICING QUESTIONS

What happens to my credit card information?
Your credit card information will not be stored on our servers. It is only provided to the restaurant for the transaction at hand. The method of information delivery is secure SSL encrypted transmission (via Equifax Global Secure).

Are the prices on the site as same as the actual take out menu of the restaurant?
One of our conditions, with the restaurants, is that the prices must be the same as the actual take out menu of the restaurant. If you come across an instance where the prices differ on our site, please contact us.

What is the fee for using mymealworld.com?
The service is absolutely free to you.

RESTAURANT QUESTIONS

When will my food arrive?
The answer is dependent on the restaurant where the order is placed. Contact Information is provided for each restaurant. Please feel free to contact them.

What if there is a problem with my order or if my order does not arrive or if I need to modify my order?
Please contact the restaurant directly with the contact information provided. Also, let us know afterwards whether your issue with the restaurant was resolved to your satisfaction.

Why are certain restaurants not on the site?
They may not be aware of our services. Please contact us with their information and we will make an attempt for them to sign on.

What is the minimum order?
Each restaurant has its own minimum limit. The minimum will appear once you browse the restaurant’s menu page.

CONTACT US

Can I contact you with any additional questions?
We look forward to your questions, comments, suggestions and feedback. Please contact us via e-mail at admin@mymealworld.com or call us at (646) 403-4144.